Fraud Awareness

The trust and security of our valued guests is extremely important to us at JTS On The Bay. We are committed to ensuring that everyone has a safe and pleasurable dining experience. This includes taking proactive steps to avoid and respond to potential fraudulent acts. Here are some important fraud prevention tips for both our guests and our staff members:

  • Payment Security: We only take payments using well-known and secure ways. Be wary of anyone asking payment via untrusted channels or third-party apps. Always utilize the official JTS On The Bay payment methods.
  • Gift Cards: If you buy a JTS On The Bay gift card, please store it somewhere safe. We are not responsible for lost or stolen gift cards, and they are non-refundable.
  • Email and Online Scams: JTS On The Bay would never request sensitive personal information by email or phone, such as credit card numbers or passwords. Be wary of phishing emails or unsolicited communications purporting to come from us.
  • Reservation Scams: Make reservations only through our official website, app, or by phoning our restaurant directly. Keep an eye out for third-party websites or individuals claiming to offer special rates or bookings on our behalf.
  • Identity Theft: Keep your personal information safe. Do not give critical information with anyone claiming to represent JTS On The Bay until you have verified their identification through approved methods.
  • Employee Conduct: Our employees have been taught to conduct transactions with honesty and professionalism. If you suspect any employee misbehavior involving money or personal information, please notify our management as soon as possible.
  • Report Suspicious Activity: Please notify us immediately if you notice any unusual activity or suspect you have been a victim of fraud involving JTS On The Bay. We will investigate the problem and take appropriate steps to address it.
  • Privacy Policy: Read our privacy statement, which explains how we handle your personal information. We are committed to protecting your data and using it only for lawful purposes.
  • Online Reviews and Feedback: Be wary of phony online reviews or ratings for JTS On The Bay. Consider reporting any suspicious or misleading information to reliable review platforms.

By working together and remaining watchful, we can assure a safe and enjoyable dining experience at JTS On The Bay. If you have any questions, concerns, or need assistance with fraud awareness, please contact our management team. Our primary objectives are your safety and enjoyment.